INFORMATION
Click the relevant section for further information.
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HQ: You can always email James and Simon -
james@peace-begins-within.com / simon@peace-begins-within.com
Press:
Wholesale Sales:
HYW International - hellen@hywinternational.com
Online Sales: Any questions about buying with us online, send us an email and we will contact you within 24hrs.
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Peace Privacy Policy
Last Updated: June 2026
At Peace, we believe trust is built through clarity, honesty and respect. Just as we create products with intention and care, we approach your personal information in the same way. We only collect what is necessary, we never sell your data, and we are committed to protecting your privacy at every stage of your relationship with us.
1. Who We Are
Peace is a lifestyle brand creating thoughtfully made products designed to support intentional living. For the purposes of data protection law, Peace is the data controller responsible for your personal information. For privacy related questions contact:
2. Information We Collect
We may collect information you provide including your name, email address, telephone number, billing address, delivery address, payment information and communications with us. We may also automatically collect IP address, browser type, device information, website usage data and cookie information.
3. How We Use Your Information
We use information to fulfil orders, process payments, deliver purchases, provide customer support, improve our website, develop products and services, communicate with you, and comply with legal obligations.
4. Legal Basis for Processing
Under UK GDPR and EU GDPR we process information on the basis of contract performance, legitimate interests, legal obligations and consent where required.
5. Payment Processing
We do not store full payment card details. Payments are processed through trusted third-party providers.
6. Sharing Information
We do not sell personal information. Information may be shared with trusted partners including payment processors, logistics providers, e-commerce platforms, marketing providers and technology partners.
7. International Transfers
Where information is transferred internationally, appropriate safeguards are implemented in accordance with applicable data protection laws.
8. Data Retention
We retain information only as long as necessary for business, legal and operational purposes and securely delete or anonymise information when no longer required.
9. Your Rights
You may have rights to access, correct, delete, restrict processing, object to processing, withdraw consent and request portability of your information.
10. Cookies
Our website uses cookies and similar technologies to improve functionality, understand performance and support marketing activities.
11. Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse.
12. Third-Party Links
Our website may contain links to third-party websites. We encourage you to review their privacy policies separately.
13. Changes to This Policy
We may update this policy periodically. Changes will be published on this page with an updated revision date.
Contact
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Shipping & Delivery:
Tracking number:
Returning an item:
Delivery:
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Peace Terms of Use
Last Updated: June 2026
Welcome to Peace
These terms of use govern your access to and use of the Peace website, product services and content.
By accessing or using our website, you agree to be bound by these terms. If you do not agree please do not use our website.Peace is built on the belief that thoughtful products, meaningful experiences and respectful
relationships create lasting value. These Terms exist to provide clarity around how our website and
services operate, ensuring a fair and transparent experience for everyone who chooses to engage
with the brand.
Our Philosophy
Peace exists to create thoughtful products that support intentional living.
We believe in clarity, respect and responsible behaviour.
1. About Us
This website is operated by Shaw & Costa Fulfillment, Lda, trading as Peace Begins Within ("Peace", "we", "us" or "our").
Throughout the site, the terms "we", "us" and "our" refer to Peace Begins Within and the website www.peace-begins-within.com.
By visiting our website and purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to these terms, please do not use this website.
For questions regarding these Terms please contact
simon@peace-begins-within.com.
You may use this website only for lawful purposes. You must not misuse the website, attempt
unauthorised access, introduce malicious code or copy content without permission.
3. Product Information
We aim to ensure product descriptions, imagery and pricing are accurate. Availability, colours and
measurements may vary and errors may occasionally occur.
We reserve the right to correct inaccuracies at any time
4. Orders
All orders are subject to product availability, payment authorisation and verification checks. We reserve the right to refuse or cancel orders where necessary.
5. Pricing
Prices are displayed in the relevant currency and may change without notice. Shipping costs, duties
and taxes may apply depending on destination.
If an order is cancelled after payment, a full refund will be issued
6. Shipping and Delivery
Delivery estimates are provided in good faith but cannot be guaranteed. Delays outside our control
may occur.
While we work with trusted logistic partners, Peace cannot guarantee delivery dates and is not liable to delays caused by:
Custom clearance
Carrier disruption
Weather events
Circumstances outside of our reasonable control
7. Returns and Exchanges
Returns and exchanges are governed by our Returns Policy.
Your statutory consumer rights remain unaffected.
8. Intellectual Property
All content, trademarks, photography, graphics, copy and design assets are owned by or licensed
to Peace and may not be used without permission including:
Brand names
Logos
Product names
Photography
Films
Graphics
Design assets
Written content
Website design
These materials are protected by intellectual property laws
You may not reproduce, modify, distribute or commercially any content without permission
9. User Content
Content submitted to Peace may be used in connection with our business. Users must have the right to share submitted content.
10. Third-Party Links
We are not responsible for the content, availability or practices of third-party websites linked from
our site and these are provided for convenience only.
Use of third party websites is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Peace excludes liability for indirect or consequential losses
while preserving rights that cannot legally be excluded.
12. Website Availability
We do not guarantee uninterrupted access and may modify, suspend or withdraw the website at
any time.
13. Sustainability and Product Longevity
Statements regarding quality, craftsmanship and longevity reflect our intentions and standards at
the time of manufacture.
Normal wear and use will vary between individuals and environments
14. Community Standards
Peace is built on respect, understanding and thoughtful participation.
We reserve the right to remove content that is abusive, discriminatory, misleading, unlawful or
otherwise inconsistent with our values .
15. Changes to These Terms
We may update these Terms from time to time. Continued use of the website constitutes
acceptance of those changes.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Portugal.
Any disputes arising from these terms shall be subject to the jurisdiction of the Portuguese courts.
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